### Impacto

Artalejo, Jesús R. and Lopez-Herrero, M. J.
(2001)
*Analysis of the busy period for the M/M/c queue: An algorithmic approach.*
Journal of Applied Probability , 38
(1).
pp. 209-222.
ISSN 0021-9002

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Official URL: http://www.jstor.org/stable/3215752

## Abstract

This paper presents an algorithmic analysis of the busy period for the M/M/c queueing system. By setting the busy period equal to the time interval during which at least one server is busy, we develop a first step analysis which gives the Laplace-Stieltjes transform of the busy period as the solution of a finite system of linear equations. This approach is useful in obtaining a suitable recursive procedure for computing the moments of the length of a busy period and the number of customers served during it. The maximum entropy formalism is then used to analyse what is the influence of a given set of moments on the distribution of the busy period and to estimate the true busy period distribution. Our study supplements a recent work of Daley and Servi (1998) and other studies where the busy period of a multiserver queue follows a different definition, i.e., a busy period is the time interval during which all servers are engaged.

Item Type: | Article |
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Additional Information: | The authors thank the referee for his detailed comments on an earlier version of this paper. This work was supported by the European Commission through INTAS 96-0828, by the |

Uncontrolled Keywords: | Multiserve queues; busy period; number of customers served; maximum; entropy principle |

Subjects: | Sciences > Mathematics > Operations research |

ID Code: | 15826 |

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Deposited On: | 04 Jul 2012 09:50 |

Last Modified: | 13 May 2014 16:54 |

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