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Garín Muñoz, Teresa and Pérez-Amaral, Teodosio and Gijón Tascón, Covadonga and López Zorzano, Rafael Alberto (2016) Consumer complaint behaviour in telecommunications: The case of mobile phone users in Spain. Telecommunications Policy, 40 (8). pp. 804-820. ISSN 0308-5961

López Zorzano, Rafael Alberto and Pérez-Amaral, Teodosio and Garín-Muñoz, Teresa and Gijón Tascón, Covadonga (2012) Customer Service Quality and Incomplete Information in Mobile Telecommunications: A Game Theoretical Approach to Consumer Protection. [ Documentos de Trabajo del Instituto Complutense de Análisis Económico (ICAE); nº 23, 2012, ] (Unpublished)

Gijón Tascón, Covadonga and Garín-Muñoz, Teresa and Pérez Amaral, Teodosio and López Zorzano, Rafael Alberto (2012) Satisfaction and protection of individual mobile telecommunications consumers. [ Documentos de Trabajo del Instituto Complutense de Análisis Económico (ICAE); nº 21, 2012, ] (Unpublished)

This list was generated on Thu Aug 6 00:32:47 2020 CEST.