Publication: Desarrollo de un sistema de comunicación interna y gestión de la información para una ONG
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2020
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Abstract
Este trabajo, surge porque actualmente la ONG para la que estoy realizando el proyecto tiene un sistema de gestión de los datos muy antiguo y muy poco mantenible. En este sentido, la ONG ha ido cambiando, surgiendo la necesidad de adaptar la aplicación de gestión puesto que ya no realiza el trabajo para la cual fue diseñada en su momento. En particular, se han considerado la necesidad de implementar un sistema de comunicación interno. Actualmente la ONG realiza todas las comunicaciones a través de aplicaciones externas, siendo un trabajo muy tedioso, la forma de notificar, y ponerse en contacto entre los miembros de la ONG.
Para poder realizar de manera más eficiente el trabajo de gestión y comunicación de la ONG se ha planteado en este proyecto una aplicación de gestión con servicios de comunicación como el Mailing, el envío de WhatsApps, salas de chat y la posibilidad de realizar videoconferencias.
Además, la integración de la aplicación de gestión en el sistema creado permite utilizar los servicios de comunicación para enviar notificaciones según ciertos filtros definidos en base a la información proporcionada por el módulo de gestión de los datos, ayudando de esta forma a los administradores de la ONG en su trabajo.
This work is the result of a real need, because the NGO for which I am currently carrying out the project has a very old and very little maintainable data management system. In this sense, the NGO has been changing according to the necessity to adapt the management work since it no longer performs the work for which it was designed. Concretely, the need to implement an internal communication system has been considered. Currently the NGO carries out all the communications through external applications, which is a very rough work, the way to notify, and to get in touch among the members of the NGO. To carry out the management and communication work of the NGO in a more efficient way, a management application with communication services (such as Mailing, sending WhatsApps, chat rooms and the possibility of videoconferences) has been proposed in this project. In addition, the integration of the management application in the created system allows the use of communication services to send notifications according to certain filters defined based on the information provided by the data management module, helping this way the administrators of the NGO in their work.
This work is the result of a real need, because the NGO for which I am currently carrying out the project has a very old and very little maintainable data management system. In this sense, the NGO has been changing according to the necessity to adapt the management work since it no longer performs the work for which it was designed. Concretely, the need to implement an internal communication system has been considered. Currently the NGO carries out all the communications through external applications, which is a very rough work, the way to notify, and to get in touch among the members of the NGO. To carry out the management and communication work of the NGO in a more efficient way, a management application with communication services (such as Mailing, sending WhatsApps, chat rooms and the possibility of videoconferences) has been proposed in this project. In addition, the integration of the management application in the created system allows the use of communication services to send notifications according to certain filters defined based on the information provided by the data management module, helping this way the administrators of the NGO in their work.
Description
Trabajo de Fin de Grado en Ingeniería Informática, Facultad de Informática UCM, Departamento de Sistemas Informáticos y Computación, Curso 2019/2020.