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Explicit Formulae for the Characteristics of the M/H2/1 Retrial Queue

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1993-03
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Stockton Press
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In this paper we study the M/H2/1 queue with returning customers. We obtain explicit formulae for the steady-state distribution and the expected quality characteristics of the system. In addition, a simple recursion scheme for computing the 'orbit' busy period is proposed.
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T. Yang and J. G. C. Templeton (1987) A survey on retrial queues.Queueing Syst.2,201-233. G. I. Falin (1990) A survey of retrial queues. Queueing Syst. 7, 127-168. A.G.de Kok(1984)Algorithmic methods for single server systems with repeated attempts.Statistica Neerlandica 38,23-32. J. Keilson, J. Cozzolino and H. Young (1968) A. service system with unfilled request repeated. Opns Res. 16,1126-1137. Q.H.Choo and B. W. Conolly (1979) New results in the theory of repeated orders queueing systems.J.Appl. Probab.16,631-640.
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