Publication:
Shift assignment by integer programming techniques

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1990
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Facultad de Ciencias Económicas y Empresariales. Decanato
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In this paper we describe an integer programming model designed to solve shift assignment problems. It is the nucleus of an interactive DSS called PETS. PETS has be en applied at 'El Corte Inglés', a big commercial corporation with over 30,000 salespeople, yielding substantial savings in personnel costs and improving the quality of service.
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Gomory, R.E. (1963): 'An Algorithm for Integer Solutions to Linear Programs'. In R.L. Graves and P. Wolfe (eds), 'Recent Advances in Mathematical Proqramminq', Me Graw-Hill, New York. pp. 269-302. Jaquet-Lagreze, E.; Meziani, R. (1988): 'Linear Programming and Interactivity: A manpower scheduling DSS'. Cahiers du LAMSADE, nº 84. Laboratoire d'Analyse et Modélisation de Systemes pour l'Aide a la Décision. Université de Paris-Dauphine. Paris. Lee, Sang M. (1972): 'Goal Programming for Decision Analysis'. Auerbach Publishers, Philadelphia.