Publication:
Percepciones de los socios y no socios cooperativistas sobre la satisfacción laboral

Loading...
Thumbnail Image
Official URL
Full text at PDC
Publication Date
2010
Advisors (or tutors)
Editors
Journal Title
Journal ISSN
Volume Title
Publisher
Facultad de Ciencias Económicas y Empresariales. Escuela de Estudios Cooperativos
Citations
Google Scholar
Research Projects
Organizational Units
Journal Issue
Abstract
Actualmente existe un interés creciente en el ámbito de la organización y gestión de empresas por el desarrollo de la responsabilidad social corporativa (RSC), teniendo en cuenta para ello la necesidad de desarrollar una adecuada gestión de los recursos humanos. Las peculiaridades de las empresas cooperativas proporcionan un marco particular para el análisis de la gestión de los recursos humanos, especialmente en el caso de las cooperativas de trabajo asociado, donde el activo que se pone en común es el trabajo y donde la convivencia de trabajadores socios y no socios puede generar especificidades para la gestión de los recursos humanos. En este trabajo se analizan las percepciones de ambos grupos sobre los determinantes de la satisfacción laboral. La información procede de una encuesta a 250 trabajadores de una cooperativa de gran tamaño. Los resultados evidencian las diferencias en las percepciones de los trabajadores socios y no socios sobre los determinantes de la satisfacción laboral y permiten establecer recomendaciones para favorecer actuaciones encaminadas a su mejora.
Nowadays there is an increasing interest in the area of the firm’s management for the development of the social corporate responsibility (SCR) and the need to develop a suitable management of the human resources. Peculiarities of the cooperative companies provide a particular frame for the analysis of management of human resources, specially in case of the cooperatives of work, where work is the assets which is put jointly and where workers and members work together. It will generate specificities for the management of the human resources. In this study we analyze the perceptions of the determinants of job satisfaction of both groups. The information has been provided by a survey to 250 workers of a large cooperative. Our results reveal differences in the perceptions of members and non-members of the cooperative about the determinants of job satisfaction, which allows offering recommendations to favour job satisfaction.
Description
UCM subjects
Unesco subjects
Keywords
Citation
ACI (1997): Declaración de la Alianza Cooperativa Internacional. 85º día internacional de las cooperativas de la ACI, Geneva 7 de julio de 2007. ALLEN, J. Y VAN DE VELDEN, R. (2001): “Educational mismatches versus skill mismatches: Effects on wages, job satisfaction, and on-the-job search”, Oxford Economic Papers, vol. 3, pp. 434-452. ALLUTO, J.A. Y ACITO, F. (1974): "Decisional Participation and Sources of Job Satisfaction: A Study of Manufacturing Personnel", Academy of Management Journal, vol. 17, pp. 160-167. ARGYLE, M. (1989): "Do happy workers work harder? The effect of job satisfaction on work performance", en Veenhoven, R. (ed), (1989) How harmfull is happiness? Consequences of enjoying life or not, Universitaire Pers Rotterdam, pp. 94–105. ARGYLE, M. (2001). The Psychology of Happiness, New York: Routledge; 2nd edition. BEER, M. (1964): “Organizational size and job satisfaction”, Academy of Management Journal, vol. 7, pp. 34-44. BEL, P. y AUSIN, J.M. (2007): "Contribución de las sociedades cooperativas al desarrollo territorial", REVESCO, Nº 92, p.41-71. BELFIELD, C.R. Y HARRIS, R.D.F. (2002): “How well do theories of job matching explain variations in job satisfaction across education levels? Evidence for UK graduates”, Applied Economics, vol. 34, pp. 535-548. BLANCHFLOWER, DAVID G. Y OSWALD, A. (1999): "Well-Being, Insecurity and the Decline of American Job Satisfaction", Working Paper, University of Warwick. BOOTH, A.L.; FRANCESCONI, M. Y FRANK, J. (2002): “Temporary jobs: Stepping stones or dead ends?”, Economic Journal, vol. 112, F189-F213. BRAVO, M.J.; PEIRÓ, J.M. Y RODRÍGUEZ, I. (1996): “Satisfacción laboral”, en Peiró, J.M. y Prieto, F.: Tratado de Psicología del Trabajo. Vol. I. Síntesis, Madrid. CANO, C.J. Y CÉSPEDES, J.J. (2001): Gestión estratégica y recursos humanos en las cooperativas, Ciencias Económicas y Jurídicas. Monografías. Universidad de Almería, Servicio de Publicaciones. Cajamar. CLARK, A. E. (1996): “Job Satisfaction in Britain”, British Journal of Industrial Relations, vol. 34, pp. 189-217. CLEGG, C.W. (1983): “Psychology of Employee Lateness, Absence and Turnover: A Methodological Critique and an Empirical Study”, Journal of Applied Psychology, Vol. 68, pp. 88-101. COMM, C.L. Y MATHAISEL, D.F.X. (2000): “Assessing Employee Satisfaction in Service Firms: a Example in Higher Education”, Journal of Business and Economic Studies, vol. 6, (1), pp. 43–53. COTTON, J. Y TUTTLE, J. (1986): Employee turnover. A meta-analysis and review with implications for research. En Peiro, J.M. y Prieto, F. (1996, eds.): Tratado de Psicología del trabajo. La actividad laboral en su contexto. Madrid. Síntesis Psicología. COQUE, Jorge. Puntos fuertes y débiles de las cooperativas desde un concepto amplio de gobierno empresarial. REVESCO: Revista de Estudios Cooperativos, nº. 95, 2008, p. 65-93. DAVIS, J.W. Y NEWSTROM (1999). Comportamiento Humano en el Trabajo. 10ª edición. México: McGraw-Hill. FREEMAN, R. (1978): “Job Satisfaction as an Economic Variable”, American Economic Review, vol. 68, pp. 135-141. GARCÍA-BERNAL, J.; GARGALLO, A.; MARZO, M. Y RIVERA, P. (2005): “Job satisfaction: empirical evidence of gender differences”, Women in Management Review, vol. 20 (4), pp. 279-288. GARMENDIA, J.A. Y PARRA, F. (1993): Sociología Industrial y de los recursos humanos. Madrid. Taurus. GATTIKER, U. E. Y LARWOOD, L. (1988): “Predictors for managers' career mobility, success, and satisfaction”, Human Relations, vol. 41, 569-591. GAZIOĞLU, Ş. (2002): “Job Satisfaction in Britain: Individual and Job Related Factors”, Economic Research Center, Middle East Technical University, ERC Working Papers in Economics 03/03 January 2002. GIESE, J.L. Y COTE, J.A. (1999): “Defining customer satisfaction”, Academy of Marketing Science Review (on line http://www.amsreview.org/articles.htm 29/july/2004), No 00 (01), pp. 1-34. HACKMAN, J. R., Y OLDHAM, G. R. (1976): “Motivation through the design of work: A test of a theory”, Organizational Behavior and Human Performance, vol. 16, pp. 250-279. HACKMAN, J.R. y OLDHAM, G.R. (1980): Job redesign. Reading, MA Addison-Wesley. HAMERMESH, D. S. (1977): “Economic Aspects of Job Satisfaction”, en Ashenfelter, O. C. Oates, W. E. (Eds.); Essays in Labor Market Analysis, New York: John Wiley. HAMERMESH, D. S. (2001): “The Changing Distribution of Job Satisfaction”, Journal of Human Resources, vol. 36, pp. 1-30. HAYGROUP (2002) “Gestión del Talento”, Mexico, 3 June 2002. Disponible en www.haydata.com. HODSON, R. (1985): “Workers Comparisons and Job Satisfaction”, Social Science Quarterly, vol. 66, pp. 266-280. HOM, P.; CARANIKAS-WALKER, R.A.; PRUSSIA, G. y GRIFFETH, R.A. (1992): “A MetaAnalysis Structural Equations Analysis of a Model of Employee Turnover”, Journal of Applied Psychology, vol. 77, pp. 890-909. HOPPOCK, R. (1935). Job Satisfaction. New York: Arno Press. HUNT, J. W. y SAUL, P.N. (1975): “The Relationship of Age, Tenure, and Job Satisfaction in Males and Females”, Academy of Management Journal, vol. 18, pp. 690-702. IAFFALDANO, M.T. y MUCHINSKY, P.M. (1985): “Job satisfaction and job performance: a meta-analysis”. Psychological Bulletin, 97, 251-73. IRIZAR, I. (2006): Cooperativas, globalización y deslocalización, Mondragon Unibertsitateko Zerbitzu Editoriala, Arrasate-Mondragón (Guipuzkoa). JAMES, Jr., H.S. y SYKUTA, M.E. (2005): "Property Right and Organizational Characteristics of Producer owned Firms and Organizational Trust", Annals of Public and Cooperative Economics, vol. 76(4), pp. 545-580. JENSEN, M. C. y MECKLING, W. H. (1976), "Theory of the Firm: Managerial Behaviour, Agency Costs and Ownership Structure", Journal of Financial Economics, vol. 3, pp. 305-360. JUDGE, T. A. y HULIN, C.L. (1993): Job satisfaction as a reflection of a disposition: A multiple source causal analysis, Organizational Behaviour and Human Decision Processes, vol. 56, pp. 388-421. KALLEBERG, A. L., y LOSCOCCO, K. A. (1983): “Aging, values, and rewards: Explaining age differences in job satisfaction”, American Sociological Review, vol. 48(1), pp. 78-90. KORMAN, L. (1978): Psicología de la industria y de las organizaciones. Madrid. Marova. KOVACH, K. A. (1977). Organization size, job satisfaction, absenteeism and turnover. Washington, D.C.: University Press of America. LANDETA, J.; ALBIZU, E. y CHARTERINA, J. (2006): “¿Existen diferencias en la gestión entre las empresas cooperativas y no cooperativas?”, Economía Social, nº 28, junio de 2006, pp. 46-45. LAWLER, E.E., y PORTER, L.W. (1967): “Antecedent attitudes of effective managerial performance”, Organizational Behavior and Human Performance, vol. 2, pp. 122-142. LEAL, A.; ALFARO DE PRADO, A.; RODRÍGUEZ, L. y ROMÁN, M. (1999): El Factor Humano en las Relaciones Laborales. Editorial Pirámide. LEE, T. (1988): “How job satisfaction leads to turnover”, Journal of Business and Psychology, Vol. 2, pp. 263-271. LOCKE, E.A. (1976): “The nature and consequences of job satisfaction” en M.D. Dunnette (ed.): Handbook of Industrial and Organizational Psychology, pp. 1.297-1.349. Chicago: Rand McNally College Publishing Co. LONG, R.J. (1978): “The Effects of Employee Ownership on Organizational Identification, Job Attitudes and Organizational Performance: a Tentative Framework and Empirical Findings”, Human Relations, vol.31, pp.29-48. LONG, R.J. (1980): "Job attitudes and organizational performance under employee ownership", Academy of Management Journal, vol. 23, nº 4, pp. 726-737. MANGIONE, T.W. y QUINN, R.O. (1975): “Job satisfaction, counterproductivity behaviour and drug use at work”, Journal of Applied Psychology, vol. 60, pp. 114-116. MELIÁ, J. L., PEIRÓ, J. M. (1989): "La medida de la satisfacción laboral en contextos organizacionales: El Cuestionario de Satisfacción S20/23", Psicologemas, vol. 5, pp. 59-74. MELIÁ, J.L., PRADILLA, J.F., MARTÍ, N., SANCERNI, M.D., OLIVER, A., Y TOMÁS J.M. (1990). “Estructura factorial, fiabilidad y validez del Cuestionario de Satisfacción S21/26: Un instrumento con formato dicotómico orientado al trabajo profesional”, Revista de Psicología Universitas Tarraconensis, 12(1/2), 25-39. MILLER, K. L. Y MONGE, P. R. (1986): “Participation, satisfaction and productivity: A metaanalytic review”, Academy of Management Journal, vol. 29, pp. 727-753. MORALES, A.C. (2002): "El imaginario social de la participación y el modelo cooperativo como arquetipo empresarial "tipo O"", CIRIEC-España, revista de economía pública, social y cooperativa, nº 40, pp. 43-71. MUMFORD, E. (1991) “Job Satisfaction: A Method of Analysis”, Personnel Review, Vol. 20, (3), pp. 11–19. O’REILLY III, C.A.; CHATMAN, J. Y CALDWELL, D. F. (1991): “People and organizational culture: A profile comparison approach to assessing person-organization fit”, Academy of Management Journal, Vol. 34, pp. 487-516. ORGAN, D. Y RYAN, K.A. (1995): “A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Behavior”, Personnel Psychology, Vol. 48, pp. 775-802. PATCHEN, M. (1970). Participation, Achievement and Involvement on the Job. Prentice-Hall. Englewood Cliffs. PEIRÓ J.M. Y PRIETO F. (1996). Tratado de Psicología del Trabajo, Síntesis, 1996, Tomo 1 y 2 (Volumen I. La actividad laboral en su contexto. Volumen II: Aspectos psicosociales del trabajo). PÉNARD, T.; SOLLOGOUB, M. Y ULRICH, V. (1999): “The integration of youths into the labour market and the type of employment contract: An approach based on the theory of repeated games”, TSER /STT, WP-30-99. PORTER, C.W. and LAWLER, E. E. (1968): Managerial attitudes and performance. Homewood Illinois: Richard D.Irwin. PRICE, J.L. Y MULLER, C.W. (1986): Absenteeism and turnover among Hospital Employees. Greewich: JAI Press. PUCHOL, L. (1997), Dirección y Gestión de Recursos Humanos. ESIC, Madrid. REINER, M.D. Y ZHAO, J. (1999): “The determinants of jobs satisfaction among United States Air Forces Security Police”, Review of Public Personnel Administration, Vol. 19, pp. 5-18. ROBBINS, S. P. (2004). Comportamiento organizacional. México: Pearson. 10ª Edición. ROONEY, P.M. (1992): "Employee ownership and worker participation: Effects on health and safety", Economics Letters, vol. 39 (3), pp. 323-328. ROSEN, C.; CASE, J. Y STAUBUS, M. (2005): Equity: Why Employee Ownership Is Good for Business, Harvard Business School Press, 2005. ROTONDI, T. Jr. (1975): "Organizational Identification: Issues and Implications", Organizational Behavior and Human Performance, vol. 16, pp. 143-150. SOUZA-POZA, A. Y SOUZA-POZA, A.A. (2000a): “Well-being at work: A cross-national analysis of the levels and determinants of job satisfaction”, Journal of Socio-Economics, vol. 29, pp. 517-538. SOUZA-POZA, A. Y SOUZA-POZA, A.A. (2000b): “Taking another look at the gender/jobsatisfaction paradox”, Kyklos, vol. 53, pp. 135-152. SPECTOR, P.E. (1997): Job satisfaction: Application, assessment, causes, and Consequences. Thousand Oaks, CA: Sage Publications, Inc. STEPHEN, R. (1999): Comportamiento Organizacional, 4ª ed. Méjico: Prentice-Hall Hispanoamericana. STEWART, T.A. (1996) “La Satisfacción de los Empleados en España. Una Perspectiva Europea”,·Capital Humano, Vol. 93, pp. 16-22. TABOADA, L. Y FERNÁNDEZ, R. (2001): “Introducción a la problemática de la satisfacción en el trabajo de los empleados públicos”. XI Congreso Nacional ACEDE. Sevilla. VOLKWEIN, J. F. Y PARMLEY, K. (2000): “Comparing administrative satisfaction in public and private universities”, Research in Higher Education, 41(1): 95-116. WAGNER, J. A., III. (1994): “Participation’s effect on performance and satisfaction: A reconsideration of research evidence”, Academy of Management Review, vol. 19(2), pp. 312-330. WEINERT, A.B. (1985): Manual de Psicología de la Organización. Herder. Barcelona.
Collections