Publication: Desarrollo de un Asistente Virtual turístico para la ciudad de Madrid
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2018
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Abstract
Un asistente virtual o chatbot es un agente que permite al usuario mantener una conversación “inteligente” utilizando lenguaje natural, hablado o escrito, a través de una aplicación que puede integrarse con un determinado canal.
El objetivo de este proyecto es investigar las plataformas que permiten la creación de un asistente virtual y las distintas tecnologías que intervienen en su desarrollo. El resultado final es la implementación del prototipo de un recomendador de museos para la comunidad y ciudad de Madrid.
Se diseña un chatbot integrado en un canal de mensajería para facilitar la comunicación con el usuario. El desarrollo está basado en el servicio Watson Conversation de IBM. El asistente recibe la información obtenida a través del procesamiento del lenguaje natural y además gestiona la comunicación entre el usuario y el bot.
A virtual assistant or chatbot is an agent that allows the user to keep an “intelligent” conversation using natural language, spoken or written, through an application that can be integrated with a certain channel. The aim of this project is to research different platforms that allow the creation of a virtual assistant and the different technologies that are involved in its development. The final result is the implementation of the prototype of a museum recommender for the community and city of Madrid. We have designed a chatbot integrated into a messaging channel to facilitate communication with the user. The development is based on IBM’s Watson Conversation service. The assistant receives the information obtained through natural language processing and also manages the communication between the user and the bot.
A virtual assistant or chatbot is an agent that allows the user to keep an “intelligent” conversation using natural language, spoken or written, through an application that can be integrated with a certain channel. The aim of this project is to research different platforms that allow the creation of a virtual assistant and the different technologies that are involved in its development. The final result is the implementation of the prototype of a museum recommender for the community and city of Madrid. We have designed a chatbot integrated into a messaging channel to facilitate communication with the user. The development is based on IBM’s Watson Conversation service. The assistant receives the information obtained through natural language processing and also manages the communication between the user and the bot.
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Trabajo de Fin de Grado en Ingeniería Informática (Universidad Complutense, Facultad de Informática, curso 2017/2018)