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Boundary spanning activity: does environmental uncertainty make a difference?. A research to the perception of the dutch manager of the dutch Sme on the spanish market

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2008
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Instituto de Análisis Industrial y Financiero, Universidad Complutense de Madrid
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Boundary spanning plays an important role in networking. Small and medium sized enterprises that are concentrated on the foreign market need effective boundary spanning activity. The manager in these enterprises can be seen as the central boundary spanner who maintains all the internal and external networks of the organization. In this explorative research the boundary spanning activity of the Dutch manager of the Dutch SME has been described and analysed. The orientation (internally or externally) and the link between boundary spanning activity and environmental uncertainty are explored by studying the behaviour of Dutch managers of Dutch SMEs that operate on the Spanish market. Results from the self report questionnaire show that these managers are strongly linked internally and externally as a boundary spanner, but no relationship can be found between the boundary spanning activity and the perceived environmental uncertainty. Resumen: El “boundary spanning” juega un importante rol en las redes de trabajo. Las pequeñas y medianas empresas que se concentran en el mercado extranjero necesitan una actividad “boundary spanning” efectiva. El director de estas compañías puede aparecer como el “boundary spanner” central el cual mantiene todas las redes de trabajo de la organización, tanto internas como externas. En esta investigación exploratorio la actividad “boundary spanning” y el ambiente de incertidumbre son explorados al estudiar el comportamiento de los directores holandeses de las Pymes holandesas que operan en el mercado español. Los resultados del cuestionario del propio trabajo muestran que estos directores están fuertemente relacionados interna y externamente como un “boundary spanner”, pero ninguna relación puede ser encontrada entre la actividad “boundary spanning” y la incertidumbre ambiental percibida.
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